Improper Technique: 

  • Not following phlebotomy procedures. 
  • Not following phlebotomy regulations. 
  • Patient or sample misidentification. 
  • Unacceptable site or vein selection. 
  • Excessive probing. 

Failure to ensure patient's safety: 

  • Not returning bed rails to upright position. 
  • Discharging a patient too soon after fainting. 
  • Failure to confirm patient bleeding has stopped before discharge. 

Improper use or nonuse of equipment: 

  • Forgetting to remove the tourniquet. 
  • Use of latex equipment when patient or staff has latex allergy 
  • Improper use or nonuse of required safety devices. 


  • Insufficient training of new phlebotomists. 
  • Insufficient or lack of training by employer on new equipment. 
  • Poor monitoring of new staff by employer. 
  • Lack of competency evaluations by employer, especially after implementation of new procedures. 
  • Failure by employer to provide PPE & safety equipment. 

Breach of Confidentiality: 

  • Discussing patient's presence, test results or condition with others. 
  • Using employee access mechanisms to discover patient's condition. 
  • Releasing patient information to unauthorized persons. 

Failure to Obtain Consent: 

  • Drawing of patient without consent. 
  • Drawing of minor without consent of parents. 
  • Excessive use of force to obtain consent. 
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