Improper Technique: 

• Not following phlebotomy procedures. 
• Not following phlebotomy regulations. 
• Patient or sample misidentification. 
• Unacceptable site or vein selection. 
• Excessive probing. 

Failure to ensure patient's safety: 

• Not returning bed rails to upright position. 
• Discharging a patient too soon after fainting. 
• Failure to confirm patient bleeding has stopped before discharge. 

Improper use or nonuse of equipment: 

• Forgetting to remove the tourniquet. 
• Use of latex equipment when patient or staff has latex allergy 
• Improper use or nonuse of required safety devices. 

Administrative: 

• Insufficient training of new phlebotomists. 
• Insufficient or lack of training by employer on new equipment. 
• Poor monitoring of new staff by employer. 
• Lack of competency evaluations by employer, especially after implementation of new procedures. 
• Failure by employer to provide PPE & safety equipment. 

Breach of Confidentiality: 

• Discussing patient's presence, test results or condition with others. 
• Using employee access mechanisms to discover patient's condition. 
• Releasing patient information to unauthorized persons. 

Failure to Obtain Consent: 

• Drawing of patient without consent. 
• Drawing of minor without consent of parents. 
• Excessive use of force to obtain consent.